Shipping policy
Made-to-Order Production
Most of our products are meticulously crafted to order, embodying the essence of bespoke luxury. Please allow 3-5 business days for production to ensure that each item receives the care and attention it deserves. If an item becomes temporarily unavailable, we will promptly contact you to discuss replacement or refund options, ensuring your satisfaction remains our highest priority.
Free Shipping Offer
Complimentary shipping is offered on orders exceeding $110 within the continental United States. For orders below this threshold, a flat rate shipping fee of $15 applies. Please note that this offer does not extend to Alaska, Hawaii, Puerto Rico, or P.O. Boxes.
Shipping Methods
We entrust your parcels to UPS, known for its reliability and efficiency. While we offer standard ground service, any additional costs for expedited shipping (next-day, 2nd day, or 3rd day air shipments) will be the responsibility of the customer.
Shipping Restrictions
For your convenience and security, we ship exclusively to residential or business addresses, ensuring the safe and timely delivery of your purchases. We are unable to accommodate shipping to P.O. Boxes at this time.
Alaska, Hawaii, and Puerto Rico
Currently, we do not ship to Alaska, Hawaii, or Puerto Rico. We appreciate your understanding and look forward to serving customers within the continental United States.
International Orders
Currently, our beeswax candles can only be shipped to the 50 U.S. states and Canada. Due to the delicate nature of our products, we strive to limit shipping time in warmer climates to ensure that your candles arrive in pristine condition.
Processing Time
Online orders placed after 4 pm ET will be processed the following business day. Expedited order shipping times are subject to the carrier's daily pickup schedule and are only dispatched Monday to Friday, with no shipments during weekends or major holidays.
Special Orders
For bespoke requests and special orders, a deposit may be required to commence production. Please contact us at info@beehealthyscented.com for further details, allowing us to fulfill your unique vision with the same elegance and refinement that defines Bee Healthy Scented.
Thank you for entrusting Bee Healthy Scented with the privilege of illuminating your life with our luxury candles. Should you have any questions or require further assistance, please do not hesitate to contact us. Our dedicated team is at your service, ready to ensure that your experience with Bee Healthy Scented is nothing short of extraordinary.
Last Updated: 07/17/2024